If you are not entirely pleased with the products that you have chosen you may return them to us within 14 days of receipt. We will be happy to offer you an exchange or a refund, (excluding original postage costs) provided that the products are returned complete, in perfect condition, unused, with the original packaging, smoke and pet free and a valid proof of purchase. Alterations are non refundable or returnable, as this is a bespoke service to each individual customer.
So we can acknowledge your return please contact us here firstname.lastname@example.org
We do not offer free returns within the UK, please send your order back via a trackable service, You will be responsible for paying for your own shipping costs for returning your item(s). Return shipping costs are non-refundable. We do not charge to send out your replacement within the UK. International customers will be required to pay shipping.
Our return address: Menz Suits, Unit E9, 4th Floor, Pear Mill, Stockport, SK6 2BP, United Kingdom
If your item is faulty or damaged we will provide a full refund. Loose thread/cotton that may occur on suits does not comply with suits being faulty or damaged. We do not accept refunds for gift cards, sale and bespoke items.
Menz Suits do not offer refunds to customers that only wish to try on and return. However we will offer an exchange or a credit note.