We try to do everything we can to leave you pleased with your experience. Below is a legal guideline but we can be more flexible.
By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you have any queries about these then please contact us at firstname.lastname@example.org before placing an order.
These Terms and Conditions and your use of our website are governed by UK law and you agree to submit to the non-exclusive jurisdiction of the UK court. This does not affect your statutory rights.
This website and our Terms and Conditions have been made for use within the United Kingdom and under the UK law. We will take into account requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under the local law are not offered to you.
A contract between the customer and Menz Suits for the sale of our products will only exist once an order has been accepted, processed and dispatched (at which point the buyers' credit/debit card/ PayPal account will be charged for the value of the goods dispatched). This does not affect the customer's statutory rights. Prices and availability of goods are subject to change without notice. This means that the price confirmed after placing the order may be different to that charged at delivery. Every effort is made to ensure that this will not happen - please refer to our returns policy. A delivery charge will be added to your order value where appropriate, please see delivery and charges.
YOUR RIGHT TO CANCEL
You may cancel your order (once accepted by us) for any reason up to dispatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days.
If you are not entirely pleased with the products that you have chosen you may return them to us within 14 days of receipt. We will be happy to offer you an exchange, credit note or a refund, provided that the products are returned complete, in perfect condition, unused, and with the original packaging.
If your item is faulty or damaged we will provide a full refund. Loose thread/cotton that may occur on suits does not comply with suits being faulty or damaged. We do not accept refunds for unwanted items such as a customer who changes their mind or wants to see or try on the item and decides they don't like it.
We do not offer free returns within the UK, please send your order back via a trackable service,
Unfortunately we do not offer free returns. You will be responsible for paying for your own shipping costs for returning your item(s). Return shipping costs are non-refundable. We do not charge to send out your replacement within the UK. International customers will be required to pay shipping.
The returns address is:
Menz Suits Returns Department
Unit E9, 4th Floor
Pear Mill, Stockport
Please ensure your name, address and requirements are included.
REFUNDS & PROMOTIONS (if applicable)
Returning an item may affect a promotion that you were taking advantage of. For example; if you used our 'buy three items and get the cheapest free' and then returned an item, your refund would be calculated on the price of the three kept items.
OUR GUARANTEE TO YOU
We endeavor to display through the website all items in our current range. We aim to hold stock of all styles and sizes whilst a product is active. However, occasionally an item will be out of stock and if this is the case this will be highlighted in your shopping basket. The stock status of your order will be notified to you on your order confirmation.
All dates quoted for delivery are estimated delivery dates only and may be subject to change and we can accept no liability for any loss or damage (whether direct or indirect) for delivery at any time other than the estimated date for delivery.
CONFORMITY OF GOODS
We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.
Please note actual colours may vary. It’s important to note that they may look different on a real product than what you see on your computer monitor. This is due to the fact that every computer monitor has a different capability to display colours and that everyone sees these colours differently. We try to edit our photos to show the products as life-like as possible, but please understand the actual colour may vary slightly from your monitor. The images on menzsuits.co.uk are copyright protected, but may be used on the condition that the user credits the source of the picture © menzsuits.co.uk
MS GIFT CARDS
The minimum amount that can be loaded on to a Gift Card is £25 and the maximum amount is £500. Your gift card can be used by you if you are the purchaser or given it as a gift. You can use the gift card in full or part payment. Gift Cards can be used online and in-store. Gift cards will expire after 12 months from the date of purchase if the Gift Card if not used Menz Suits will not refund any remaining balance. All Gift cards are sent via e-mail no physical product will be sent to the customer, all Menz Suits Gift cards a E-cards sent directly to your email address. Gift cards are non refundable.
Gift cards are non-refundable.
Props in the image are used for promotional purposes only. All customers will receive their e-voucher via e-mail.