Clearpay FAQs

Thank you for considering a purchase from Menz Suits using Clearpay as your preferred payment method. Below are some frequently asked questions by our customers.

If you have any additional inquiries, please feel free to reach out to us at info@menzsuits.co.uk.

1. What is Clearpay?
Clearpay is a buy now, pay later service that lets you shop at Menz Suits and pay for your purchases in four equal installments, due every two weeks. This allows you to manage your budget while enjoying our collection of men's suits and accessories.

2. How does Clearpay work?
When you select Clearpay at checkout, you can split your total purchase into four interest-free payments. You'll make the first payment at the time of purchase, and the remaining payments will be automatically deducted from your chosen payment method every two weeks.

3. Is there a credit check?
Clearpay does not perform traditional credit checks. However, they may review your payment history with them and assess your ability to pay.

4. Are there any fees for using Clearpay?
Clearpay is free to use when you make all payments on time. If you miss a payment, you may incur a late fee. We recommend ensuring you have sufficient funds available in your account to avoid these fees.

5. Can I use Clearpay for international orders?
Clearpay is currently available for UK customers. If you are shopping from outside the UK, please check Clearpay’s website for more information on availability.

6. How do I manage my Clearpay account?
You can manage your Clearpay account via the Clearpay app or website, where you can view your orders, payment schedules, and payment methods.

7. What if I want to return my order?
If you return an item purchased with Clearpay, we will process your refund according to our returns policy. Clearpay will automatically adjust your payment schedule based on your return.

8. What should I do if I have issues with my Clearpay payments?
For any issues regarding your Clearpay payments or account, please contact Clearpay customer service for assistance.

9. Can I use Clearpay on sale items?
Yes, you can use Clearpay on sale items at Menz Suits, subject to our specific policies. Please confirm at checkout.

10. How do I sign up for Clearpay?
You can sign up for Clearpay during the checkout process on our website. Simply select Clearpay as your payment method and follow the prompts to set up your account.

11. Where can I find more information about Clearpay?
For more details about Clearpay and their services, you can visit their official website or contact their customer support.