We try to do everything we can to leave you pleased with your experience. Below is a legal guideline but we can be more flexible.
By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you have any queries about these then please contact us at firstname.lastname@example.org before placing an order.
These Terms and Conditions and your use of our website are governed by UK law and you agree to submit to the non-exclusive jurisdiction of the UK court. This does not affect your statutory rights.
This website and our Terms and Conditions have been made for use within the United Kingdom and under the UK law. We will take into account requests for products and inquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under the local law are not offered to you.
A contract between the customer and Menz Suits for the sale of our products will only exist once an order has been accepted, processed and dispatched (at which point the buyers' credit/debit card/ PayPal account will be charged for the value of the goods dispatched). This does not affect the customer's statutory rights. Prices and availability of goods are subject to change without notice. This means that the price confirmed after placing the order may be different to that charged at delivery. Every effort is made to ensure that this will not happen - please refer to our returns policy. A delivery charge will be added to your order value where appropriate, please see delivery and charges.
SECTION 1 - YOUR RIGHT TO CANCEL
You may cancel your order (once accepted by us) for any reason up to dispatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days.
SECTION 2 - RETURNS POLICY
Menz Suits hopes that you will be completely satisfied with your purchase, however if you wish to return any goods they must be returned within 14 days of receipt for a full refund or exchange. The returned goods must be in their original condition, unworn, with all tags and labels attached and their original packaging. All garments must be free of fragrance and cosmetic or other marks. Please ensure that your original invoice are included in the parcel with your item. Please note, if your invoice is not included in your parcel this could result in a serve delay to your exchange/refund. Please allow up to 5 working days for damaged goods as they need to be inspected by our QC department. If you require a refund please allow 3-5 working days for the funds to reach your account. If you have any further questions please email our customer service who will be happy to assist you further.
All items available in our sale, outlet & £99 suit club are non-refundable, items can only be exchanged or a giftcard may be issued.
Unfortunately we do not offer free returns. You will be responsible for paying for your own shipping costs for returning your item(s). Return shipping costs are non-refundable.
We do not charge to send out your replacements within the UK. International customers will be required to pay shipping.
SECTION 3 - REFUNDS & PROMOTIONS (if applicable)
Returning an item may affect a promotion that you were taking advantage of. For example; if you used our 'buy three items and get the cheapest free' and then returned an item, your refund would be calculated on the price of the three kept items.
SECTION 4 - PAYMENT
We accept online payment in a secure environment by credit/debit card and PayPal. We currently accept Visa, MasterCard, Delta and Switch. All transactions are shown in £ sterling. All prices quoted on this website are accurate at the time of publication and are quoted in pounds sterling.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
SECTION 5 - OUR GUARANTEE TO YOU
We endeavor to display through the website all items in our current range. We aim to hold stock of all styles and sizes whilst a product is active. However, occasionally an item will be out of stock and if this is the case this will be highlighted in your shopping basket. The stock status of your order will be notified to you on your order confirmation.
All dates quoted for delivery are estimated delivery dates only and may be subject to change and we can accept no liability for any loss or damage (whether direct or indirect) for delivery at any time other than the estimated date for delivery. All orders received before 1 pm will, subject to availability, be dispatched on the following day for a 7 working day delivery. Those orders received after 1 pm will be dispatched on the day after the next day.
SECTION 6 - UK DELIVERY
Stock permitting, all orders placed on the web are usually dispatched to arrive with UK customers within 3-4 working days. In the event that an item is temporarily out of stock, we will notify you of the delay and dispatch it as soon as it arrives in stock.
SECTION 7 - CONFORMITY OF GOODS
We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.
SECTION 8 - DISCLAIMER & LIMITATIONS OF LIABILITY
To the fullest extent permitted by law and save as provided above, neither Benic Clothing nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Benic Clothing or any of its members, agents, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.
"The limitations of liability in these conditions shall apply equally for the benefit of Menz Suits and any other associated company of Menz Suits as if references to Menz Suits included references to each such associated company."
While Menz Suits uses reasonable endeavors to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Menz Suits will not be responsible for any errors or omissions or for the results arising from the use of such information.
While Menz Suits takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.
Further, Menz Suits will not be responsible nor liable for your use of any other websites which you may access via links within this website. Menz Suits does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with Menz Suits. The entire liability of Menz Suits under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.
Menz Suits will not be liable to you or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.
Menz Suits may assign or transfer any of its rights or sub-contract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub-contract any of your obligations under these terms and conditions except with the specific permission in writing of Menz Suits.
No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.
COPYRIGHT AND TRADEMARK
The contents of these pages (including pictures, designs, logos, photographs, written text and other materials) are the copyright trademark or registered trademark of Level Trading Limited or its content and technology providers or their respective owners. ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may: Copy, print or download extracts of the material on this website for the sole purpose of using this website or placing an order with Level Trading Limited. Copy print or download the material on this site for the purpose of sending to individual third parties for their personal information provided that you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.
MS GIFT CARDS
The minimum amount that can be loaded on to a Gift Card is £25 and the maximum amount is £500. Your gift card can be used by you if you are the purchaser or given it as a gift. You can use the gift card in full or part payment. Gift Cards can be used online and in-store. Gift cards will expire after 12 months from the date of purchase if the Gift Card if not used Menz Suits will not refund any remaining balance.
Email - email@example.com
OUR RETURNS ADDRESS:
Unit E9, 4th Floor,