TERMS & CONDITIONS
We try to do everything we can to leave you pleased with your experience. Below is a legal guideline but we can be more flexible.
By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you have any queries about these then please contact us at email@example.com before placing an order.
These Terms and Conditions and your use of our website are governed by UK law and you agree to submit to the non-exclusive jurisdiction of the UK court. This does not affect your statutory rights.
This website and our Terms and Conditions have been made for use within the United Kingdom and under the UK law. We will take into account requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under the local law are not offered to you.
A contract between the customer and Menz Suits for the sale of our products will only exist once an order has been accepted, processed and dispatched (at which point the buyers' credit/debit card/ PayPal account will be charged for the value of the goods dispatched). This does not affect the customer's statutory rights. Prices and availability of goods are subject to change without notice. This means that the price confirmed after placing the order may be different to that charged at delivery. Every effort is made to ensure that this will not happen - please refer to our returns policy. A delivery charge will be added to your order value where appropriate, please see delivery and charges.
YOUR RIGHT TO CANCEL - You may cancel your order, once accepted by us for any reason up to dispatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days.
RETURNS POLICY - If you are not entirely pleased with the products that you have chosen you may return them to us within 14 days of receipt. We will be happy to offer you an exchange or a refund, provided that the products are returned complete, (excluding original postage costs) in perfect condition, unused, with the original packaging, smoke and pet free and a valid proof of purchase. Alterations are non refundable and returnable, as this is a bespoke service to each individual customer.
So we can acknowledge your return please contact us here firstname.lastname@example.org
We do not offer free returns within the UK, please send your order back via a trackable service, You will be responsible for paying for your own shipping costs for returning your item(s). Return shipping costs are non-refundable. We do not charge to send out your replacement within the UK. International customers will be required to pay shipping.
Our return address: Menz Suits, Unit E9, 4th Floor, Pear Mill, Stockport, SK6 2BP, United Kingdom
If your item is faulty or damaged we will provide a full refund. Loose thread/cotton that may occur on suits does not comply with suits being faulty or damaged. We do not accept refunds for gift cards, sale and bespoke items.
Menz Suits do not offer refunds to customers that only wish to try on and return. However we will offer an exchange or a credit note.
PAYMENT - We accept online payment in a secure environment by credit/debit card and PayPal. We currently accept Visa, MasterCard, Delta and Switch. All transactions are shown in £ sterling. All prices quoted on this website are accurate at the time of publication and are quoted in pounds sterling.
OUR GUARANTEE TO YOU - We endeavor to display through the website all items in our current range. We aim to hold stock of all styles and sizes whilst a product is active. However, occasionally an item will be out of stock and if this is the case this will be highlighted in your shopping basket. The stock status of your order will be notified to you on your order confirmation.
All dates quoted for delivery are estimated delivery dates only and may be subject to change and we can accept no liability for any loss or damage (whether direct or indirect) for delivery at any time other than the estimated date for delivery.
UK DELIVERY - All goods are checked thoroughly before sending items to customers. After cleared payment has been received, it takes us 3 working days to prepare your item, then all orders placed on the web are usually dispatched using Hermes standard delivery to arrive with UK customers within 2-3 working days for orders under £200. In the event that an item is temporarily out of stock, we will notify you of the delay and dispatch it as soon as it arrives in stock.
CONFORMITY OF GOODS - We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.
COLOR DISCLAIMER / IMAGES - Please note actual colours may vary. It’s important to note that they may look different on a real product than what you see on your computer monitor. This is due to the fact that every computer monitor has a different capability to display colours and that everyone sees these colours differently. We try to edit our photos to show the products as life-like as possible, but please understand the actual colour may vary slightly from your monitor. The images on menzsuits.co.uk are copyright protected, but may be used on the condition that the user credits the source of the picture © menzsuits.co.uk
DISCLAIMER & LIMITATIONS OF LIABILITY - To the fullest extent permitted by law and save as provided above, neither Benic Clothing nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Benic Clothing or any of its members, agents, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.
MS GIFT CARDS - The minimum amount that can be loaded on to a Gift Card is £25 and the maximum amount is £500. Your gift card can be used by you if you are the purchaser or given it as a gift. You can use the gift card in full or part payment. Gift Cards can be used online and in-store. Gift cards will expire after 12 months from the date of purchase if the Gift Card if not used Menz Suits will not refund any remaining balance. All Gift cards are sent via e-mail no physical product will be sent to the customer, all Menz Suits Gift cards a E-cards sent directly to your email address. Gift cards are non refundable.
Gift cards are non-refundable.
Props in the image are used for promotional purposes only. All customers will receive their e-voucher gift card via e-mail.